Are you ready to take on a key role in international logistics? In our team, you will oversee the sea freight export sector with a focus on the automotive industry, ensuring that complex goods shipments reach their global destinations smoothly and efficiently. Every day, you will work to develop and successfully implement customized logistics solutions for our international clients. Whether in import, export, or product management – with your dedication, you are at the heart of global logistics, driving progress!
Your Responsibilities:
Professional and disciplinary leadership of the sea freight export team
Ensuring optimal team workload and supporting complex cases, such as complaints and claims processing
Providing thorough onboarding and guidance for new employees to ensure a seamless start
Implementing new clients and monitoring and optimizing KPIs for new and existing clients
Managing information on updates and changes within the field
Maintaining relationships with external and internal stakeholders and ensuring market-aligned purchasing conditions
Responsible management of sea freight operations (FCL and LCL) specifically for the automotive sectorMonitoring SLA and KPI and initiating continuous improvement measures and complaint management
Your Profile:
Successfully completed training in forwarding and logistics or a comparable degree
Extensive expertise and professional experience in sea freight and customer service
Initial leadership experience in a team setting
Excellent proficiency in German and English, both written and spoken
Confident use of MS Office, especially Excel and PowerPoint
Strong problem-solving skills, with a customer- and team-oriented working style
Quality- and cost-awareness, along with high reliability
Strong communication skills, persuasiveness, and negotiation abilities complete your profile
Inclusion and social diversity are core values in our company culture. Regardless of gender, age, potential disabilities, religion, ethnicity, or sexual identity, we look forward to your application.
Top Benefits:
Work Culture: Regular team and company events
Work-Life Balance: Flexible working hours and home office options
Financial Benefits: Vacation and holiday bonuses, company pension scheme, savings benefits, up to €1,600 bonus for employee referrals, plus discounts on travel, leisure, and culture
Health & Well-being: Mental health and wellness coaching, balanced meals in our canteenFamily: Special leave for family caregiving and important events
Professional & Personal Development: Newcomer Days, a wide range of training and development opportunities through our Academy, and access to a digital learning platform
Mobility: Mobility allowance
Are you interested? We look forward to receiving your detailed application, including your earliest start date and salary expectations. Please send your documents via email to our recruiting expert Christian Nebel at cn@wcl.de.
Mr. Nebel will be in touch soon to discuss the next steps. We look forward to getting to know you!